Satisfaction can be measured by the service quality one receives from an office.
To enhance the satisfaction of nutrition actors and their respective customers, quality service delivery system is very important. Bringing the members of Ethiopian Civil Society Coalition for Scaling Up nutrition (ECSC-SUN) secretariat and steering committee to the same level of understanding on quality benchmarks and accountability system, a three-day training was organized. 14 coalition members participated on the training that held at Adama, from 26-28 June 2024.
The training topics were monitoring, evaluation, accountability and quality benchmarking. During the training workshop, ECSC-SUN quality standards introduced to participants. Moreover, ECSC-SUN quality benchmark activities have been reviewed and commented. According to the participants, the training was important and millstone for their future activities and life as well.
